At Haeng Bok Clay, your privacy matters to us.
When you interact with our website — whether browsing, leaving a comment, or making a purchase — we may collect limited personal information such as your name, email address, IP address, or browser details. This information is used only to improve your experience, process orders, prevent spam, and keep our website running smoothly.
We do not sell, rent, or trade your personal data.
You may request access to, correction of, or deletion of your personal data at any time, unless we are required to retain it for legal or security reasons.
Our website may include content from third-party platforms (such as videos or images). These platforms may collect data according to their own privacy policies.
If you have any questions, feel free to reach out via our Contact Us page.
When you make a purchase on our website, we collect information necessary to process your order. This may include your name, billing and shipping address, email address, phone number, and payment details.
Payments are processed securely through trusted third-party payment providers. We do not store or have access to your full payment card information.
Order information is retained for record-keeping, customer support, and legal or accounting purposes.
We comply with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Singapore and, where applicable, the General Data Protection Regulation (GDPR).
You have the right to:
Request access to your personal data
Request correction or deletion of your personal data
Withdraw consent for data processing (where applicable)
Requests can be made by contacting us via the Contact Us page. We will respond within a reasonable timeframe.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.